As an Operations Program Manager you will play a critical role in successfully launching strategic clients and leading complex, cross-functional projects within Member Care. This role is accountable for ensuring Member Care has the tools, resources and information needed to successfully support members. The right candidate is curious and has a passion for solving problems.
The Specialty Care team is responsible for building out new programs to support our highest acuity members and we are looking for a driven, detail-oriented Operations Manager with strong project management skills and an analytical mindset to join our team. This role is ideal for someone who thrives creating organization out of ambiguity, has a bias for action, and is comfortable rolling up their sleeves to work across departments and tackle challenges head-on. You will work closely with cross-functional teams to optimize workflows, solve complex operational problems, and drive business-critical initiatives.
The Senior Provider Network Manager will lead the strategic execution and continuous evolution of our clinical quality programs, provider performance and engagement initiatives across Maven’s provider network. This role involves driving clinical quality programs, managing performance, ensuring provider engagement, and fostering strong relationships across the organization to optimize network effectiveness and deliver high-value care.
The Onboarding Lead will own the end-to-end onboarding experience for new AirGarage partners. This role is responsible for orchestrating a smooth, world-class transition to AirGarage’s platform, from the moment a deal closes through the go live date. You will be the main point of contact for all stakeholders, ensuring that each new location goes live successfully. This role requires meticulous organization, excellent communication skills, and a deep commitment to delivering an exceptional partner experience.
This role will streamline client lifecycle processes and support broader operational initiatives. You will lead and optimize client onboarding and offboarding processes, create standardized workflows, and collaborate with account teams to resolve operational bottlenecks. The role also includes supporting operational initiatives across a portfolio of companies and managing multiple projects simultaneously.
The Implementation Project Director will lead and oversee the execution of complex client projects, managing the entire implementation lifecycle from initiation through completion. This role requires leadership skills, project management expertise, and the ability to effectively coordinate cross-functional teams and external stakeholders, reporting to the Director, Implementation in a fully remote position.
As an Associate Program Manager will work with the Project Manager and contract leadership team to coordinate project activities, including managing education and outreach opportunities and person and family engagement efforts. You will also coordinate operational activities.
Support the System Application Engineers in their support of the construction sales team and functions as an SAE for select reps, customers and/or projects. Ensure projects are implemented profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations. Focus is on equipment slippage, avoids and minimizes slippage, following up to prevent re-occurrence, and ensure the proper balance of pre and post sales activities is maintained to meet overall customer expectations through coaching.
The Associate Operational Excellence Director will plan and manage initiatives to improve the quality, efficiency, and effectiveness of study delivery. They will develop and implement processes and operational plans to drive operational excellence across the business, collaborating with diverse stakeholders and identifying relevant KPIs to drive data-driven decision-making.
This is a remote position. This position is responsible for managing and overseeing the activities for multiple value streams within the revenue cycle. Responsibilities include analyzing data, documenting process flows, coordinating changes, and resolving issues. This position provides ongoing input in the strategic planning of business requirements and corporate objectives for the Revenue Cycle. This position is responsible for developing new, leaner processes and integrating the necessary systems changes to support the new processes.